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About



What is KORA?
Kora is pure soulful spiritual clothing by Divine Design, for a woman who has ‘found’ herself!
The brand philosophy of KORA revolves around purity, simplicity and inherent spirituality.
Taking pride in all things Indian, working with natural fabrics, textiles and crafts, we are excited by the possibility of bridging and transcending the narrow borders between ethnicity and modernity to create a new aesthetic that is Universal in appeal – the essence of our culture since time immemorial.
So enjoy a KORA garment for its impeccable craft, clean finish and quirky classiness!



EVENTS


How do Kora events work?
Every time Kora launches a new collection it would be technically called an event. Some of these will be limited in quantity. Would be nice to log promptly for that ‘early-bird’ offer!

How will I learn about new events?
Kora members receive an email alert with information about the day’s new stories. Members will also receive push notifications on their iPad application.

What if an item is Sold Out?
If an item appears as SOLD OUT, it means there are unfortunately none left to buy. Members can opt to WAITLIST items that are sold out. We will go back to the artisan or craftsman with your waitlist request to see if another unit can be produced, but no guarantees!




ORDERS


How can I check the status of my order?
To check the status of your order, log on to www.koraindia.com and go to the My Orders section under My Account. When items in your order ship, we will add tracking information to this page. We will also email you when there is a status update to your order.

What are the payment options at www.Koraindia.com?
We accept Visa and MasterCard. Customers can also choose to pay cash on delivery.

Does Koraindia charge GST?
All taxes are a part of the prices you see on the site. What you see is what you pay.




SHIPPING


How does Koraindia ship products?
We ship products to you directly, as fast as we can. All of our products pass through our quality assurance facility before we package it and ship it off to you. Some of the items we sell are handmade upon purchase, which can increase the shipping time. Please make sure to check the “Shipping Info” on the product screen to see the item’s estimated arrival.

What are Koraindia’s shipping rates?
Please refer to out Shipping section to learn about shipping rates




RETURNS


What is Koraindia's return policy?
We’re a considerate bunch, and we know that sometimes you might just have a change of heart. Our Return Policy can help clarify how to go about returning items in your order. You can also email us if you have any questions, and we’ll do everything we can to help.

What if I have a problem with an item that is not retainable?
Give us a shout, and I’m sure we can work something out. We want to make life easier for you.




ACCOUNT


What if I forget my password?
Easy. Tap on the question mark icon in the Password field when you load the iPad application. If you have any trouble, please contact the Koraindia Care team.

How do I change my username or email address?
Once you log into the iPad application, tap on the Settings icon, and then tap on Account Info

How can I change my email settings?
You can control the emails you receive on your Email Preferences screen, found after tapping the Settings icon.




QUICK & KEY MEASUREMENTS


The Quick Measurement Panel
We want to make sure that figuring out your size is quick and easy on www.koraindia.com
Our Quick & Key Measurements panel will be on the extreme right of each product page. In this panel you can enter your key measurements and also look at the “to fit” measurements for each size.
We mention this “Size will fit you if you are” and enter the range of measurements that will fit each size. We also ask that you enter your 4 Key Measurements so that you can compare your measurements with our “to fit” measurements at a glance and figure out which size would fit you with ease.

OUR SIZE GUIDES
Our Size Guides are customized for each designer – so you can accurately compare each designer’s sizes with US & UK standard sizes

ALTERATION SERVICES
Often, a piece requires a small alteration to fit perfectly.
Delhi & NCR
We offer at-home alteration services in New Delhi & the NCR region. Once you’ve received your order, if you find you need an alteration, click here to request an alterations appointment at home.
For Other Cities – Please contact us for advice on alterations.